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UnitedPrompt

About us

Trusted electrical and automation expertise

United Prompt Solutions combines extensive experience with modern technology to provide safe, efficient electrical maintenance and smart building automation.

Engineer in a hi-vis vest carrying out planned maintenance on a row of distribution boards in a switch room

Why us

Why UnitedPrompt Solutions

Electrical maintenance and building automation are usually handled by separate contractors. When a fault sits between the two, it gets passed back and forth while the building keeps having problems.

Our team of experienced electrical engineers and automation specialists works across both. We diagnose faults quickly, fix the underlying cause and keep systems running safely and efficiently.

Prompt service, backed by expert knowledge.

Where problems cross over

  • A failed supply can look like a BMS fault.
  • A lighting schedule can quietly double energy use.
  • An intermittent electrical fault can stop plant without warning.
  • A failed sensor can cause comfort complaints across a floor.
  • A fit-out can leave circuit charts and controls out of date.

Our values

The values behind our work

Our core values guide everything we do, from client service to technical delivery.

  • Reliability

    Consistent performance and safety in every electrical and automation system, to support uninterrupted operations.

  • Innovation

    Modern technology and practical solutions that improve efficiency and sustainability for our clients.

  • Sustainability

    Responsible power consumption and environmentally conscious facility management at the centre of our approach.

Capabilities

What we bring to your building

Technical building systems need more than good equipment. They need people who understand what they're looking at and how each part affects the rest of the building.

  • 01

    Electrical maintenance

    Planned maintenance, inspection and testing, distribution boards and remedial works.

  • 02

    Building automation

    Programming, integration, upgrades and optimisation on Trend IQ Vision, Niagara, Schneider Electric and Siemens.

  • 03

    Fault finding

    Advanced diagnostic tools and a methodical approach to find and fix the root cause.

  • 04

    Commercial lighting

    LED upgrades, lighting controls, BMS integration and emergency lighting.

  • 05

    Commercial building experience

    Offices, hotels, universities, hospitals, museums and laboratories.

Offices, hotels and hospitalsThree commercial buildings side by side: an office tower with a grid of windows, a hotel with balconies and a canopy, and a hospital with a cross on its facade, all connected by a single service line.OfficesHotelsHospitals

Electrical maintenance. Building automation. Fault finding. Commercial lighting. London.

How we work

How we work

Understand the building first. Recommend replacement only when it's justified.

  1. 01

    Look at what's really installed

    Existing plant, controls, wiring, documentation and operating conditions, not just what the drawings say.

  2. 02

    Find the underlying cause

    Trend data, field testing and cross-trade fault finding to separate symptoms from causes.

  3. 03

    Recommend the smallest fix that works

    Repair, recommissioning, programming, integration or a staged upgrade. Replacement only when it's justified.

  4. 04

    Deliver, verify and document

    Changes tested against the original problem, with records the next person can follow.

Tell us what the building is doing, or isn't doing.

You don't need to know whether it's the BMS, the HVAC plant, the switchboard or the programming. Describe what you're seeing and we'll work out where to start.